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117Speed
Performance car tuning · Eccles, Manchester

Full-Funnel Growth for a Performance Tuning Workshop

Every stage of the funnel built and run for a Manchester performance tuning workshop: ads, socials, the website, SEO, the CRM and the AI that answers enquiries.

The 117Speed site
Client117Speed
SectorPerformance car tuning
LocationEccles, Manchester
Working togetherSince 2019
Monthly ad spend£0
Headline result£0 a month in revenue
01

Challenge

Bespoke ECU remapping is a considered purchase — a car owner has to trust the workshop before they hand over the keys, and that trust has to be built before the phone even rings.

02

Approach

A rebuilt site fast enough to hold a browsing car owner, a page per marque and per stage underneath it, then Google Ads and Meta pointed at those pages. Every enquiry lands in a CRM that answers it in under a minute, with Claude drafting the overnight ones for the director to send at eight.

03

Result

Result£0

A month in booked work, on £4,000 of ad spend and a booking calendar that stays full.

2019 to now£0

Monthly revenue

Booked job value against ad spend, in the workshop's own reporting.

Revenue from marketing
Cost per enquiry
Jobs booked
Service · Website development

What the website achieved

The site we designed and built, and what changed when it went live.

Website development
New site, desktop
New site, mobile
9:41
PageSpeed score0
Load time0.0s
Visit to enquiry0.0%
Service · CRM systemsCRM systems

What the CRM system achieved

The system we set up so no enquiry, quote or booking gets lost.

The scenario

Enquiries arriving overnight, answered whenever someone got to them.

Most enquiries land in the evening, when the workshop is shut. They sat in an inbox until someone had a free hand the next day, and by then the car owner had already messaged three other tuners.

The CRM system we built
Replies written before the day startsClaude drafts an answer to every overnight enquiry, ready for the director to send with one click first thing
Booking slots that send themselvesAvailable times go out with the reply, and the back and forth over which one suits is handled without anyone typing
One place for every enquiryCalls, texts, web forms and social messages land in a single tracked pipeline
Quotes chased without anyone rememberingEvery quote is followed up on a schedule until it is won or closed off
Revenue traced to its sourceReporting that ties each booked job back to the ad, search or referral that produced it
Built from the same kit. This client’s modules:Yellow = built · grey = not needed
PipelineBuilt
Stages built to their job flow
AutomationsBuilt
10 sequences
Unified inboxBuilt
Calls, texts, web and social
Quotes & paymentsBuilt
Sent, tracked, chased, paid
Booking calendarBuilt
Synced to the team
ReportingBuilt
Source, stage, revenue
ReviewsBuilt
Requested after every completed job
MembershipsNot needed
Phase two
Response time

Average time from enquiry to first reply, built and run by us.

New enquiryText and email inside 60 seconds, task for the office
Enquiry lands overnightReply drafted by Claude, waiting for the director to send at 8am
Customer replies to a bookingSlot confirmed, calendar updated, no one has to answer it
Quote sent, no replyFollow-up message, then a call task
Job bookedConfirmation, reminder the day before
Missed callAuto text back with a booking link
Service · SEO

What SEO achieved

Where they rank now, and the organic traffic that followed.

SEO
bmw remap manchester
117speed.co.uk › bmw-remappingBMW Remapping Manchester | Bespoke Custom MapsBespoke ECU remapping for BMW, written on our own dyno in Eccles. Custom maps for your car and your fuel, never off the shelf…
Position 0 · was 0
Organic sessions, monthly+0%
KeywordPosition beforePosition afterChange
Bmw remap manchester00+0
Custom ecu remapping00+0
Stage 2 remap manchester00+0
Dyno tuning near me—0new

A page per marque and per stage, written around the workshop's own dyno work rather than one generic remapping page.

Service · Social media ads

What social media achieved

The creative we ran on Meta and TikTok, and what each piece delivered.

Social media ads
Ad 1
Meta · Creative
Ad 2
Meta · Used
Ad 3
Meta · In
Ad 4
Meta · Campaigns
AudienceBMW and Audi owners across Greater Manchester, plus lookalikes built off previous customers.
OfferA free dyno print with every stage one map, booked straight from the ad.
CadenceNew creative each month, built around whichever car came off the dyno that week.
Service · Google Ads

What Google Ads achieved

What went in, what came out, and the searches that made the phone ring.

Google Ads
Ad 1 · SponsoredBMW Remapping Manchester | On Our Own Dyno117speed.co.uk › bmw-remapping
Ad 2 · SponsoredStage 1 & Stage 2 Custom Maps117speed.co.uk › stages
Ad 3 · SponsoredDyno Tuning Eccles | Book A Slot117speed.co.uk › dyno
Cost per lead

Cost per tracked phone or form enquiry from search, across the whole account.

What people searchedCalls
bmw remap manchester0
stage 2 remap near me0
dyno tuning manchester0
custom ecu remapping0
Service · AI integrationAI integration

What the AI integration achieved

The assistant we trained on their business, and what it handles on its own.

23:42
1117Speed
Message
Website chat · out of hours
Of enquiries arrive out of hours
Handled without a human
Average first reply
Handles itselfAI chat widgetAI call handlingAI-driven CRM
Hands to a personAnything about an existing job or complaintQuotes outside the standard rangeAnything it is not sure about, with a summary
Trained on the workshop's own stage definitions and dyno results. Every conversation is logged against the enquiry in the CRM.

Goliath have been our marketing partner for many years, helping us navigate the ever changing tuning industry. We have pivoted our offering to BMW, built ecommerce offerings, and seen great results.

Samuel G.117Speed

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