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The Northern Lawn Tennis Club
Sports and leisure club · Didsbury, Manchester

Membership Growth for a Private Tennis Club

Search, social and AI-driven enquiry handling for a private tennis, squash and padel club in Manchester.

The The Northern Tennis Club site
ClientThe Northern Tennis Club
SectorSports and leisure club
LocationDidsbury, Manchester
Working togetherSince 2024
Monthly ad spend£0
Headline resultFull capacity on the summer tennis clubs
01

Challenge

A private members' club fills courts and grows membership through word of mouth and search, not discounting, so the marketing had to earn trust rather than chase clicks.

02

Approach

Paid social and search aimed at families inside a three-mile radius rather than the whole city, pointed at the trial and holiday club pages rather than a membership price list. AI answers the enquiries that arrive in the evening, when parents actually book.

03

Result

Result0%

Capacity on the summer tennis clubs, filled from search and social alone.

2024 to now0%

Capacity across the summer tennis clubs

Enquiries and membership sign-ups against ad spend, in the club's own reporting.

Summer club capacity
Cost per enquiry
New memberships
Service · Social media ads

What social media achieved

The creative we ran on Meta and TikTok, and what each piece delivered.

Social media ads
Ad 1
Meta · Creative
Ad 2
Meta · Used
Ad 3
Meta · In
Ad 4
Meta · Campaigns
AudienceParents of five to sixteen year olds within three miles of Didsbury.
OfferA free trial session before committing to a term or a membership.
CadenceNew creative each half term, following the club calendar.
Service · Google AdsGoogle Ads

What Google Ads achieved

What went in, what came out, and the searches that made the phone ring.

Ad 1 · SponsoredTennis Club Didsbury | Family Membershipthenorthern.co.uk › membership
Ad 2 · SponsoredSummer Tennis Camps | Book A Placethenorthern.co.uk › holiday-clubs
Ad 3 · SponsoredPadel & Squash Courts Manchesterthenorthern.co.uk › padel
Cost per lead

Cost per tracked enquiry or booking from search, across the whole account.

What people searchedCalls
tennis club near me0
kids tennis lessons manchester0
padel courts manchester0
summer tennis camp didsbury0
Service · AI integration

What the AI integration achieved

The assistant we trained on their business, and what it handles on its own.

AI integration
23:42
TNThe Northern Tennis Club
Message
Website chat · out of hours
Of enquiries arrive out of hours
Handled without a human
Average first reply
Handles itselfAI chat widgetAI call handlingAI-driven CRM
Hands to a personAnything about an existing job or complaintQuotes outside the standard rangeAnything it is not sure about, with a summary
Trained on the club timetable, membership tiers and holiday club dates. Every conversation is logged against the enquiry.

Great team to work with. Louis and Kieron have made huge progress with our summer school attendance, and it has continued across the year as we book out tennis and padel lessons.

Jeremy WatersThe Northern Tennis Club

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